Frequently asked questions
How do I obtain the CD of my examination?
If you would like your CD, please request it as follows:
- By going to the clinic in person
YPlease note that there is a fee for CDs.
Do I need a prescription to have an examination at Imagix?
Yes, medical imaging examinations must be prescribed by a health professional to be performed in an X-ray clinic. Physicians, dentists, chiropractors and podiatrists may prescribe medical imaging examinations according to their expertise.
Why do I need a prescription if I pay for expenses not covered by RAMQ?
Under section 136 of the Regulations under the Act respecting medical laboratories and the conservation of organs and tissues, any work performed by a medical biology laboratory requires a prescription signed by a professional authorized by the law governing the professional order to which he/she belongs.
Will my insurance cover me?
Examination fees not covered by RAMQ are reimbursed by most group insurance plans. We encourage you to consult your insurance contract for the specific clauses of your plan.
How long does it take to receive my results?
The results of examinations requested urgently can be sent the same day. Other examination reports are usually forwarded to the attending physician within 72 hours.
How can I make an appointment?
You can come to one of our clinics without an appointment for all X-ray examinations. For other types of examinations, we will find the place and time that best suits you according to our availability. We suggest that you make an appointment online or contact us at 1 833 590-2714 or by completing this form if you have any questions or comments.
Can I take my medication if I have to fast for the examination?
If you have diabetes and are taking a medication to control your diabetes, bring it with you; you can take it as soon as the examination is complete. If you have other medications to take, bring them with you as well; you can also take them as soon as the examination is over.
Will I be able to talk to the radiologist after my examination?
Most of our examinations are performed by technicians. The radiologist is responsible for interpreting the images captured during the examination, but there is no scheduled meeting with the radiologist. In some cases, he/she may ask to meet with you if he/she deems it necessary.
Will I receive the results immediately after my examination?
No, the radiologist must first examine the images obtained before reporting to your doctor.
What is radiology?
Radiology is a medical imaging technique that uses X-rays and ionizing radiation. With the images produced by X-ray equipment, we can examine certain areas of the body, as well as identify and locate any foreign bodies. Learn more.
How much does radiology cost?
The cost of general or specialized radiology is covered by the Régie de l’assurance maladie du Québec (RAMQ). However, a medical prescription is required to perform this examination. The fee may vary if the examination is prescribed by a podiatrist or a chiropractor. People who do not reside in Quebec may also have to pay a fee, depending on the type of radiological examination.